Welcome to reachuae.com (“Website”), owned and operated by Reach Info LLC (“reachuae.com”, “we”, “our”, or “us”).

By accessing or using this Website and its related services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you must discontinue use of the Website immediately.

1. Acceptance of Terms

Your access to and use of reachuae.com constitutes acceptance of these Terms and Conditions, our Privacy Policy, and any additional policies or guidelines published on the Website.

We reserve the right to amend, modify, or update these Terms and Conditions at any time at our sole discretion. Any amendments shall become effective upon publication on the Website. Continued use of the Website following such publication constitutes acceptance of the revised Terms.

Intellectual Property, Brand Representation, and Listing Removal

reachuae.com respects the intellectual property, trademark, branding, and commercial rights of manufacturers, trademark owners, authorised distributors, and principal companies.

"Upon receiving a complaint alleging infringement of intellectual property rights, reachuae.com reserves the right, at its sole discretion and without prior notice, to suspend, remove, or disable any listing pending investigation. Advertisers shall, upon request, promptly provide documentary evidence of their authorization to use any trademarks, trade names, logos, copyrighted material, or other intellectual property displayed in their advertisements. Failure to provide satisfactory evidence may result in permanent removal of the listing and/or termination of the advertiser's account."

If reachuae.com receives a written complaint, notice, or objection from a trademark owner, principal company, authorised dealer, authorised distributor, legal representative, or other competent party alleging that any advertiser, listing, advertisement, logo, trademark, trade name, product representation, or related content published on the Website is misleading, unauthorised, infringing, falsely represented, or otherwise in violation of applicable laws or third-party rights, reachuae.com reserves the absolute right, at its sole discretion and without liability, to:

• Suspend, restrict, edit, or permanently remove the relevant listing, advertisement, logo, trademark, or related content;
• Disable access to the advertiser’s account or related services;
• Take such action immediately and with or without prior notice to the advertiser where reasonably necessary for legal, regulatory, reputational, or compliance purposes.

Advertisers acknowledge and agree that reachuae.com is entitled to act upon such complaints or notices in good faith for the purpose of complying with applicable laws and protecting intellectual property and commercial rights, including applicable laws of the United Arab Emirates relating to trademarks, commercial fraud, electronic publications, unfair competition, and intellectual property protection.

Where any listing, advertisement, or account is removed, suspended, or terminated due to alleged unauthorised representation, trademark misuse, misleading claims, infringement complaints, or related compliance concerns, reachuae.com shall have no obligation to provide any refund, credit, compensation, or reimbursement, whether in whole or in part, except where otherwise required under applicable law or expressly agreed by reachuae.com in writing.

The Advertiser have verified the details and take complete responsibility for the content advertised on reachuae.com. Advertisers are solely responsible for ensuring that all trademarks, logos, brand names, representations, authorisations, licences, approvals, and commercial claims used in their listings are lawful, accurate, valid, and properly authorised.

2. Nature of Services

reachuae.com operates as an online business directory and digital information platform that enables users to search for, view, and connect with businesses, suppliers, and service providers across various industries and categories.

While we make reasonable efforts to maintain accurate and updated information, reachuae.com does not guarantee the accuracy, completeness, reliability, availability, or timeliness of any listing, advertisement, review, or business information displayed on the Website.

reachuae.com acts solely as an intermediary information platform and is not a party to any agreement, transaction, or communication between users and listed businesses.

3. User Accounts and Registration

Users may be required to register an account in order to access certain services, including adding, managing, or claiming business listings.

By registering an account, users agree that they shall:

• Provide accurate, current, and complete information;
• Maintain the confidentiality of account credentials;
• Be solely responsible for all activities conducted through their account;
• Promptly update any inaccurate or outdated information.

reachuae.com reserves the right to suspend, restrict, or terminate any account that contains false, misleading, unlawful, or unauthorized information or that violates these Terms and Conditions.

4. Business Listings and User Content

Users may submit business listings, descriptions, contact details, images, and other content (“User Content”) to the Website.

By submitting User Content, users represent and warrant that:

• They own or have the legal right to publish such content;
• The content does not infringe any intellectual property or third-party rights;
• The content complies with all applicable laws and regulations of the United Arab Emirates;
• The content is accurate, lawful, non-defamatory, and not misleading.

reachuae.com does not independently verify, endorse, or certify any business, product, service, or representation made in listings published on the Website.

We reserve the right, at our sole discretion and without prior notice, to review, edit, reject, suspend, or remove any listing or content that:

• Violates applicable laws or regulations;
• Breaches these Terms and Conditions;
• Contains misleading, offensive, fraudulent, defamatory, or inappropriate material;
• May expose reachuae.com to legal or regulatory liability.

Users retain ownership of their submitted content; however, by publishing content on the Website, users grant reachuae.com a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, and distribute such content for the operation and promotion of the Website and related services.

5. Prohibited Conduct

Users shall not use the Website for any unlawful or prohibited purpose.

Prohibited activities include, but are not limited to:

• Publishing false, misleading, or fraudulent information;
• Impersonating any person or entity;
• Violating any applicable laws or regulations;
• Uploading malicious software, viruses, or harmful code;
• Sending spam or unauthorized advertising;
• Attempting unauthorized access to the Website, servers, or databases;
• Using automated systems, bots, crawlers, scraping tools, or data extraction methods without prior written authorization;
• Interfering with the functionality, security, or integrity of the Website.

reachuae.com reserves the right to investigate violations and take appropriate legal or technical action where necessary.

6. Intellectual Property Rights

All Website content, including text, graphics, logos, designs, software, trademarks, databases, and other materials, is owned by or licensed to reachuae.com unless otherwise stated and is protected under applicable intellectual property laws.

Users may not reproduce, distribute, modify, republish, transmit, or commercially exploit any Website content without prior written consent from the respective rights holder.

Third-party trademarks, business names, and logos displayed on the Website remain the property of their respective owners.

7. Third-Party Websites and Advertisements

The Website may contain links to third-party websites, advertisements, or external services that are not owned or controlled by reachuae.com.

Such links are provided solely for convenience and informational purposes. reachuae.com does not endorse, control, or assume responsibility for the content, products, services, security, or privacy practices of any third-party website.

Users access third-party websites entirely at their own risk and are encouraged to review the applicable terms and privacy policies of those websites before engaging with them.

8. Disclaimer of Warranties

The Website and all services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

To the fullest extent permitted under applicable law, reachuae.com disclaims all warranties, including but not limited to:

• Accuracy or completeness of information;
• Availability or uninterrupted access;
• Merchantability or fitness for a particular purpose;
• Non-infringement;
• Security or absence of viruses or harmful components.

reachuae.com does not guarantee that the Website will operate without interruption, delay, or error.

9. Limitation of Liability

To the maximum extent permitted under applicable UAE law, reachuae.com, its directors, officers, employees, affiliates, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or economic loss arising out of or related to:

• Use or inability to use the Website;
• Reliance on listings or third-party information;
• Transactions or communications between users and businesses;
• Unauthorized access to data;
• Website interruptions, errors, or technical failures.

Nothing in these Terms shall exclude liability where such exclusion is prohibited under applicable law.

10. Indemnification

Users agree to indemnify, defend, and hold harmless reachuae.com, its affiliates, directors, employees, and representatives from and against any claims, liabilities, damages, losses, costs, or expenses arising out of:

• Violation of these Terms and Conditions;
• Misuse of the Website;
• Breach of applicable laws or regulations;
• Infringement of third-party rights.

11. Suspension and Termination

reachuae.com reserves the right, at its sole discretion and without prior notice, to suspend, restrict, or terminate access to the Website or any user account for violations of these Terms and Conditions or where required for legal, security, or operational reasons.

12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates.

Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.

Privacy Policy

This Privacy Policy describes how Reach Info LLC (“reachuae.com”, “we”, “our”, or “us”) collects, uses, stores, processes, and protects personal information obtained through reachuae.com.

This Privacy Policy is intended to comply, where applicable, with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and other applicable laws and regulations of the United Arab Emirates.

By accessing or using the Website, users acknowledge that they have read and understood this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of personal information:

A. Information Provided by Users

Users may voluntarily provide information when they:

• Register an account;
• Submit or manage business listings;
• Contact us through forms, email, or telephone;
• Subscribe to newsletters or marketing communications;
• Request information from businesses or suppliers;
• Participate in promotions, surveys, or campaigns.

Information collected may include:

• Full name;
• Company name;
• Email address;
• Telephone number;
• Business details;
• Address or location information;
• Any other information voluntarily submitted.

B. Automatically Collected Information

When users access the Website, certain technical information may be collected automatically, including:

• IP address;
• Browser type and version;
• Device information;
• Operating system;
• Refer source;
• Pages visited;
• Time spent on the Website;
• Website usage analytics.

Where reasonably possible, such data may be aggregated or anonymized.

2. Purpose of Processing Information

We may collect and process personal information for legitimate business purposes, including:

• Operating and managing the Website and services;
• Facilitating communication between users and businesses;
• Providing customer support;
• Improving Website functionality and user experience;
• Conducting analytics and market research;
• Sending service notices and updates;
• Sending marketing communications where permitted by law or consented to by the user;
• Preventing fraud, abuse, or unauthorized activities;
• Complying with legal and regulatory obligations.

3. Legal Basis for Processing

Where required under applicable law, personal information may be processed on one or more of the following legal bases:

• User consent;
• Performance of contractual obligations;
• Compliance with legal obligations;
• Legitimate business interests, provided such interests do not override user rights and freedoms.

4. Marketing Communications

Users may receive communications relating to inquiries, services, promotions, or relevant business opportunities.

Users may opt out of marketing communications at any time by:

• Clicking the unsubscribe link in communications; or
• Contacting us directly.

Operational or service-related communications may still be sent where necessary.

5. Disclosure of Information

reachuae.com does not sell personal information to third parties.

Personal information may be disclosed:

• To suppliers or businesses in connection with user inquiries;
• To service providers assisting with Website operations;
• Where required by law, regulation, court order, or governmental authority;
• To protect legal rights, security, property, or safety.

Third parties receiving personal information are expected to implement reasonable confidentiality and security measures.

6. Data Security

reachuae.com implements reasonable technical, administrative, and organizational safeguards to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

However, no online transmission or storage system can be guaranteed to be completely secure, and users acknowledge such inherent risks.

7. Cookies and Tracking Technologies

The Website may use cookies and similar technologies to:

• Improve user experience;
• Analyze Website traffic and usage;
• Remember preferences;
• Support advertising and analytics functions.

Users may manage cookie preferences through browser settings; however, disabling cookies may affect certain Website functionalities.

8. Data Retention

Personal information shall be retained only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy or as required under applicable laws and regulations.

9. User Rights

Subject to applicable UAE laws, users may have the right to:

• Request access to personal information;
• Request correction of inaccurate information;
• Request deletion of personal information where legally permissible;
• Withdraw consent where processing is based on consent;
• Object to certain processing activities.

Requests may be submitted using the contact details below.

10. International Data Transfers

Where personal information is transferred outside the United Arab Emirates, reachuae.com shall take reasonable steps to ensure that such transfers comply with applicable legal requirements and appropriate data protection safeguards.

11. Third-Party Websites

The Website may contain links to external websites operated by third parties. reachuae.com is not responsible for the privacy practices, content, or security of such external websites.

Users are encouraged to review the privacy policies of third-party websites independently.

12. Changes to this Privacy Policy

reachuae.com reserves the right to amend or update this Privacy Policy at any time.

Updated versions shall become effective upon publication on the Website.

13. Contact Information

For questions, requests, or concerns relating to this Privacy Policy or personal information handling, please contact: